Shipping policy
Thank you for shopping with Motch! We strive to get your order to you as quickly as possible. Please read our shipping policy below for details on processing times, shipping methods, and delivery.
Processing Time
All orders are processed and shipped within 1-3 business days. Please note that weekends and holidays are not included in business days.
Shipping Methods & Costs
- We offer free standard shipping on all orders over $75 (within the U.S.).
- For orders under $75, we charge a flat rate of $8 for standard shipping within the U.S.
Shipping Destinations
We currently ship to the United States and Canada. International shipping fees and delivery times will be displayed at checkout.
Taxes & Duties:
For shipments to Canada, customers are responsible for any applicable taxes, duties, and customs fees.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your shipment’s progress.
Delivery Time Estimates
- U.S. Orders: Delivery typically takes 3-7 business days, depending on your location.
- Canada: Estimated delivery times and costs will be provided at checkout.
Lost or Stolen Items
Unfortunately, we are not responsible for lost or stolen items during transit. Please contact the carrier directly for assistance. If you need help, feel free to email us at support@motchapparel.com.
Shipping Issues
If you experience any issues with your order, please don’t hesitate to contact our customer service team at support@motchapparel.com. We’re here to help!